Troubleshooting Low Salinity Readings in Chlorine Generator

Pool Equipment
1

I have tested my salenity to be about 3700ppm, also verified at local store.

My instant salenity will not go above 2400ppm

I have rev 1.4, Temp 82, Voltage 24.1 Volts, Current 4.33 Amps.

Just replaced my cell under warranty,and it has the same readings.

Continues to flash Low salt and inspect cell.

I am not sure what to do next???

2

We’d be glad to assist you. Do you have the correct cell type selected in the control box? To check, press the diagnostic button until you see a T number (example T-15). That T number should match the cell on your plumbing. If it does not match, follow the directions below.

  • If you do not see a T number, you may have a revision that is older and it does not have this feature.

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3

Thank you. I have rev 1.4 it does not allow cell size changes. It has always used the T-15 Cell.

4

Hayward recommends resetting the average salt level when the cell is replaced. If you do this and it still doesn’t work, you may need to replace the main board.

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