Just recently purchased new pump, impeller and saltwater shaft seal/gasket kit. Put it all together today and it’s leaking. Took it apart to check my work but everything appears to be correct. What might I be missing?
Hello Andrew - Is it leaking between the motor and the seal plate or between the seal plate and pump housing?
I think between the seal plate and pump housing? I had water coming out of the motor vents.
If the shaft seal was installed properly, water should not make it back to the motor. The video below explains the correct orientation of the shaft seal.
I took the pump apart again to check and the seal is in correctly but it appears the black seal on the impeller is cracked. It’s a new seal. I only turned the pump on twice for about 20 seconds. I’m sorry this picture is so big
No problem, Andrew. Contact our customer support at 407-834-2200 and let them know that you received a defective seal. They will have a new one shipped out.
Thank you. I’ll call tomorrow.