I ordered a replacement motor for the Hayward 6060, 3/4 hp. but I got in a 2 hp motor. is there any thing
i need to change to use this motor
I ordered a replacement motor for the Hayward 6060, 3/4 hp. but I got in a 2 hp motor. is there any thing
i need to change to use this motor
Hi Rick433,
If you got a 2 HP motor then you need to coordinate getting the correct 3/4 HP motor as a 2 HP motor would not work on the Hayward 6060. Did you purchase the motor from us? If so could you supply your order # and the part # of the motor that you received.
Thank You
Patrick
Patrick,
It was order from your company. 662158 was the order number and the part number on the pump motor is 7-F56AA13A04-26.
It has the correct base to hook up to the mount and I have installed it, used it once and the seals starting leaking water. Do I need to wait for the correct motor
Richard
Hi Richard,
Would it be possible for you to send a picture of the item you received along with a picture of the motor label information? You can post those photos directly to this post or email them to service@inyopools.com once I receive those and can confirm the wrong the motor was sent then I will get the correct motor shipped out ASAP. Thank you and we apologize for the inconvenience!
Thank You
Patrick
will send email
Hi Richard,
I received your pictures by email and I have our customer service manager Alex working on this. Alex will be reaching out to you to get the proper motor on its way. Once again I truly apologize for the inconvenience.
Thank You
Patrick
Thanks got the new motor installed and working fine
Richard
Richard,
Thanks for the update! I’m sorry for all the hassles you had with your order, and I’m glad your finally up and running.
Thank You
Patrick